Privacy Policy
Effective Date: May 21, 2023
Privacy Policy for 8Peaks
1. Introduction
Welcome to 8Peaks ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our software and consultancy services. By using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Personal Information
We may collect personal information from you, including but not limited to, your name, email address, phone number, and billing information.
2.2. Usage Data
We collect information about how you use our software and consultancy services. This may include your IP address, device type, browser information, and the pages you visit.
2.3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website and services. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use your information for the following purposes:
3.1. Service Provision and Improvement
To provide and improve our software and consultancy services.
3.2. Communication
To communicate with you, including responding to your inquiries, sending updates, and marketing communications (you can opt out at any time).
3.3. Security and Fraud Prevention
To ensure the security of our services and prevent fraud or abuse.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
4.1. Service Providers
We may share your information with third-party service providers who help us deliver our services and maintain our systems.
4.2. Legal Requirements
We may disclose your information if required by law, in response to a subpoena, court order, or other legal requests.
5. Data Security
We take appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage method is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Choices
You have the following choices regarding your personal information:
6.1. Access and Management
You can access, correct, update, or delete your personal information by contacting us.
6.2. Marketing Opt-Out
You can opt out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.
7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or maintain information from children.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@8peaks.io
10. GDPR Compliance (For European Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
10.1. Right to Access
You have the right to request a copy of the personal data we hold about you.
10.2. Right to Rectification
You can request that we correct any inaccurate or incomplete personal data.
10.3. Right to Erasure
You have the right to request deletion of your personal data under certain circumstances.
10.4. Right to Data Portability
You can request to receive your personal data in a structured, commonly used format.
10.5. Right to Object
You can object to processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us at info@8peaks.io